How Our Portable Toilet Service Works
From booking to pickup, we use smart technology to deliver a better rental experience. No delays, no surprises, no missed service visits.
Simple 4-Step Process
Book Your Rental
Call 250-808-7867 or fill out our online form. Tell us what you need — unit type, delivery location, and rental duration. You talk directly to the owner, not a call center. We provide an upfront quote with no hidden fees.
We Deliver and Set Up
Our crew delivers your unit on your scheduled date. We handle placement, leveling, and stocking with supplies. You get an automated delivery confirmation so you know exactly when it arrives. Construction sites typically receive delivery within 3–5 business days; urgent requests often same-day.
Weekly Service — Hands Off
Every unit is serviced weekly — pumped, cleaned, sanitized, and restocked — on a consistent schedule. You get service confirmations automatically. If anything comes up between visits, scan the QR code on the unit door to request an early service, report an issue, or ask for a relocation. No phone call needed.
We Pick Up When You're Done
When your project wraps up or your event ends, call us and we handle removal. Final billing is straightforward — no surprise charges, no cleanup fees.
Smart Service Technology
We use technology to keep your rental running smoothly between visits.
QR Code Service Requests
Every unit has a QR code on the door. Scan it to request an early cleaning, report an issue, or ask for a relocation — no phone call needed. Your request goes straight to our scheduling system.
Customer Portal
Log in to view your rental details, service history, upcoming service dates, invoices, and WorkSafeBC compliance documentation. Everything in one place, accessible from any device.
Automated Notifications
Delivery reminders, service confirmations, pickup notifications, and invoice alerts — all automated. You always know what's happening with your rental without having to chase us.
Why This Matters for Your Project
Most portable toilet companies drop off a unit and disappear until the next scheduled service. If something goes wrong — an overfull unit on a hot Friday, a door that won't latch, a unit that needs moving because the crane showed up — you're stuck making phone calls and waiting.
Our system eliminates that friction. Your crew scans a code and the request is in our queue within seconds. Our drivers service Kelowna and the Okanagan daily, so response times are fast. And because you have portal access to your service history, you can verify compliance documentation for WorkSafeBC audits without calling us.
Built for Construction Sites
Contractors are our biggest customer segment, and we've built our system around their needs:
- WorkSafeBC compliant — all units meet OHS Regulation Part 4.85 requirements, including the new October 2024 flush toilet rule for sites with 25+ workers
- Consistent weekly service — same day each week, so your site manager can plan around it
- Multi-site management — if you're running multiple projects, your portal shows all active rentals in one view
- Flexible scaling — need an extra unit next week because a subcontractor crew is coming in? Call or QR-request and we'll add it to the next delivery run
Built for Events
Event planners need reliability above all else. Our system ensures:
- Delivery confirmation — you know the units are on-site before your event starts
- Day-of service — for multi-day events, we service units daily to keep them fresh
- Discreet placement — we work with you on unit placement so facilities are accessible but not intrusive
- Post-event removal — units are picked up on your schedule, not ours
Ready to Get Started?
Call for a fast, honest quote on portable toilet rentals anywhere in the Okanagan.