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About Action Septic Pumping

Kelowna's owner-operated septic and portable toilet company. Serving the Okanagan Valley since 1996.

Business
Action Septic Pumping
Based in
Kelowna, BC (1865 Dilworth Dr)
Founded
1996 — 29+ years
Serving
Penticton to Vernon, Okanagan-wide
Rating
4.8 ★ Google (63+ reviews)
Phone
250-808-7867
Emergency
24/7
Structure
Owner-operated (no franchise)

Your Neighbour, Not a Call Centre

Action Septic Pumping is an independent, locally owned business with deep roots in Kelowna. We live here, work here, and serve the communities we call home. Unlike franchises, when you call Action Septic, you're talking directly to the owner — not a dispatcher in another province or a tiered call-centre routing system.

With over 29 years of experience in liquid waste management across the Okanagan, we understand the unique demands of properties in this region — from the clay-heavy soils of Joe Rich and the Westside bench, to the winery and event load in the South Okanagan, to the winter freeze risk at higher-elevation properties. Whether you're a homeowner with a single residential tank, a contractor managing a 25-worker construction site, a winery hosting 200-guest weddings, or a strata manager with a shared drain field, we provide the same standard of care: honest, reliable, professional service.

We've built our reputation on doing the job right the first time. Our 4.8-star Google rating with 63+ reviews reflects that commitment — every review is from a real Okanagan customer who experienced our service firsthand.

Action Septic truck parked at a residential home in the Okanagan

What We Do

Action Septic Pumping operates in two core service areas across the Okanagan, with year-round routing from Kelowna to Penticton and Vernon.

Septic services

Portable toilet rentals

Full question list: the Action Septic FAQ covers 49 common questions from pricing to process, with links to the relevant service page for each.

What Sets Us Apart

🤝

Owner-Operated

You deal directly with the owner — not a call-centre. No national-contractor handoff. Quotes, scheduling, and emergencies handled locally by people who know Kelowna.

Fastest Response in Kelowna

Our trucks are on the road in Kelowna every morning. Same-day service is usually possible for routine jobs. 2–4 hour target for true emergencies in the city.

💰

Upfront Pricing

Written quotes before any work starts. The price we quote is the price you pay — no fuel surcharges, no mystery add-ons, no bait-and-switch.

🌿

Licensed & Insured

All waste hauled to approved BC treatment facilities in full compliance with provincial regulations. Every job documented with a written service report.

What Our Customers Say

4.8 stars on Google with 63+ reviews

Write a Review
★★★★★

Answered the phone and responsive over the holiday which was appreciated. Provided options and guidance to manage the system in between pump outs.

Gregg Howald

★★★★★

The service provided was exceptional. The team collaborated effectively with us at our residence, delivering outstanding results. We highly recommend their services.

Bre-Anna Jelasco

★★★★★

When I need a septic system inspected or cleaned out there is only one company I call. THIS one. Knowledgeable, fair and with a service level that is uncommon these days.

Steven Bergg

Let's Work Together

Call us directly — you'll talk to the owner, not a call-centre. Quotes, scheduling, or emergencies, we answer locally and honestly.