Call Now — 250.808.7867

Terms of Service

Terms and conditions for using our website and services.

Last updated: April 3, 2026

These terms govern your use of the Action Septic Pumping website at action-septic.ca and our customer portal at tracker.action-septic.ca. By using our website or services, you agree to these terms.

1. About Us

Action Septic Pumping is operated by 1472818 B.C. LTD., a British Columbia company. We provide septic pumping, portable toilet rental, and related services across the Okanagan Valley.

2. Website Use

Our website is provided for informational purposes and to connect you with our services. You agree to use the website lawfully and not to:

  • Interfere with or disrupt the website's operation
  • Attempt to access systems or data you are not authorized to access
  • Use automated tools to scrape or collect content from the website
  • Submit false or misleading information through our contact forms

3. Customer Portal

Our customer portal at tracker.action-septic.ca provides registered customers with access to their account, service records, invoices, and support. By using the portal:

  • You are responsible for maintaining the security of your account credentials
  • You agree to provide accurate and complete information
  • You must notify us promptly if you believe your account has been compromised
  • We may suspend or terminate portal access for misuse or violation of these terms

4. Service Agreement

Rental and service terms are governed by the Portable Toilet Rental Service Agreement signed during customer onboarding. That agreement covers pricing, payment terms, responsibilities, damage liability, and cancellation. In the event of a conflict between these website terms and the service agreement, the service agreement takes precedence for matters related to service delivery.

5. Pricing and Quotes

  • Prices displayed on our website are for general reference only and may not reflect your specific rental terms
  • Actual pricing is confirmed in your rental order and service agreement
  • All prices are in Canadian dollars and exclude applicable taxes unless stated otherwise
  • We reserve the right to update website pricing at any time without notice

6. Content and Intellectual Property

All content on this website — including text, images, logos, and design — is owned by Action Septic Pumping or used with permission. You may not reproduce, distribute, or create derivative works from our content without written permission.

7. Third-Party Links

Our website may contain links to third-party websites (such as Google reviews or social media). We are not responsible for the content, privacy practices, or availability of those sites.

8. Limitation of Liability

  • Our website is provided "as is" without warranties of any kind
  • We are not liable for any damages arising from your use of the website, including errors, interruptions, or loss of data
  • Our total liability related to the website is limited to the amount, if any, you have paid to use it (which is zero — the website is free to use)
  • Liability for our services is governed by the service agreement, not these website terms

9. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law

These terms are governed by the laws of British Columbia, Canada. Any disputes will be resolved in the courts of British Columbia.

11. Changes to These Terms

We may update these terms from time to time. The "Last updated" date at the top indicates when changes were last made. Continued use of our website after changes constitutes acceptance of the updated terms.

12. Contact Us

Questions about these terms?